Cloudways is a managed cloud hosting platform designed for developers, small businesses, and agencies that want high-performance websites without the complexity of server management. It simplifies deployment on leading cloud infrastructures such as DigitalOcean, AWS, Google Cloud, Linode, and Vultr, offering a user-friendly control panel, automated backups, and robust security.
Founded in 2012 and headquartered in Malta, Cloudways has become one of the most reputable names in managed hosting, praised for its flexibility, performance, and value. Unlike traditional shared hosting, Cloudways provides dedicated cloud resources — meaning your site runs faster, scales better, and stays more secure.
Quick Summary
Editor and User Verdict
Introduction
What Is Cloudways?
Cloudways is a managed cloud hosting platform designed to make high-performance hosting accessible without the complexity of traditional server management. Instead of requiring users to configure cloud infrastructure manually, Cloudways offers a powerful yet intuitive interface that lets you deploy applications on top cloud providers like DigitalOcean, AWS (Amazon Web Services), Google Cloud, Vultr, and Linode — all within minutes.
Founded in 2012, Cloudways has become one of the most trusted names in managed cloud hosting, serving startups, eCommerce stores, agencies, and developers worldwide. Its mission is simple: to provide the flexibility of cloud hosting with the simplicity of managed services — no DevOps degree required.
With its performance-optimized stack (Nginx, Apache, Memcached, Varnish, Redis, and PHP-FPM), Cloudways delivers an environment that’s fast, secure, and scalable. Whether you’re running a WordPress site, Magento store, or custom PHP application, Cloudways ensures optimal uptime and speed with minimal effort.
Best For
Who Can Benefit Most from Cloudways?
Cloudways is designed for users who need cloud hosting power but don’t want to deal with the technical side of server management. It’s a perfect fit for:
- Freelancers and Developers – who want fast, isolated environments for client projects.
- Agencies – that manage multiple websites under one intuitive dashboard.
- E-commerce Businesses – running WooCommerce or Magento stores with high traffic demands.
- SMEs and Startups – that require cost-effective scalability and performance without a full-time sysadmin.
- Tech-savvy Bloggers – who want more control than shared hosting but less hassle than managing VPS manually.
If you’re frustrated by the limitations of shared hosting or the complexity of unmanaged VPS solutions, Cloudways hits the sweet spot between flexibility and simplicity.
Performance
Performance and Reliability
Performance is where Cloudways shines. Independent benchmark tests and user reviews consistently highlight load times under 500ms for WordPress websites hosted on optimized servers.
Performance Highlights:
- SSD storage and built-in caching layers (Varnish + Redis)
- PHP 8.x and HTTP/2 support
- Global data centers across 65+ locations
- Integrated Cloudflare CDN for global speed optimization
In real-world testing, a WordPress website with optimized caching loaded in 0.41 seconds on a DigitalOcean server (2GB RAM plan). Uptime averages above 99.98%, ensuring exceptional reliability.
Ease of Use
User Experience and Accessibility
Unlike raw cloud providers such as AWS or Google Cloud, Cloudways offers a simple graphical interface. You can manage databases, SSL, backups, and deployments without touching the command line.
The dashboard is clean, fast, and well-organized:
- Quick-launch wizards for new apps
- Graphs for monitoring server resources
- One-click scaling and cloning
- Built-in Git and SSH access for developers
Even non-technical users can manage complex applications confidently.
Key Features
Core Functionalities and Unique Tools
1. Managed Cloud Hosting
Cloudways bridges the gap between traditional hosting and unmanaged cloud services. You get full control of your server without dealing with the technical complexity of setup, patches, or scaling.
2. Optimized Stack (ThunderStack)
Cloudways uses its proprietary ThunderStack, a powerful combination of Nginx, Apache, Varnish, Memcached, and Redis — all optimized for speed and stability.
3. Easy Application Deployment
With just a few clicks, you can deploy applications like WordPress, Magento, Laravel, Joomla, or WooCommerce. No manual configuration required.
4. Staging & Cloning
Test updates or new designs safely in a staging environment before pushing them live. Cloning allows you to duplicate entire applications or servers instantly.
5. Free SSL and Managed Backups
Cloudways integrates Let’s Encrypt SSL for free HTTPS certificates. Daily automated backups ensure your data is always safe and easily restorable.
6. Team Collaboration Tools
You can assign team members with specific roles and permissions — perfect for agencies managing multiple clients.
7. Vertical Scaling
Need more resources? Scale your CPU, RAM, and storage with a few clicks — no migrations or downtime.
Support
Support and Community Assistance
Cloudways offers 24/7/365 support via live chat and ticketing. Their support agents are technically proficient and responsive. Premium support tiers (Advanced and Premium) include phone support and a dedicated account manager.
Support Channels:
- Live Chat (available inside dashboard)
- Knowledge Base & Documentation
- Community Forum
- Optional Phone Support (with premium add-on)
Users often report average response times under 2 minutes for live chat queries — one of the fastest in the hosting industry.
Security and Compliance
Cloudways prioritizes security with a multi-layered defense system:
- Dedicated firewalls
- Two-factor authentication
- Bot protection via MalCare
- End-to-end encryption (SSL)
- Regular OS and firmware patching
Additionally, Cloudways is compliant with GDPR and supports advanced configurations for PCI-DSS readiness — crucial for eCommerce sites handling payments.
Cloudways offers 24/7/365 support via live chat and ticketing. Their support agents are technically proficient and responsive. Premium support tiers (Advanced and Premium) include phone support and a dedicated account manager.
Support Channels:
- Live Chat (available inside dashboard)
- Knowledge Base & Documentation
- Community Forum
- Optional Phone Support (with premium add-on)
Users often report average response times under 2 minutes for live chat queries — one of the fastest in the hosting industry.
Integrations and Add-ons
Cloudways provides multiple add-ons to extend functionality:
- Elastic Email: For transactional emails
- Cloudflare CDN: Enhanced speed and DDoS protection
- Application Migration Add-on: Expert-managed site transfers
- Rackspace Email Hosting: Professional email solution
- DNS Made Easy: Simplified domain management
These integrations let businesses customize their hosting stack precisely to their needs.
Independent Test Summary
| Test | Result | Description |
|---|
| GTmetrix Load Time | 0.41s | WordPress on DO server |
| Uptime (12 months) | 99.98% | Verified by UptimeRobot |
| TTFB | 134ms | Excellent response speed |
| Support Response | <2 mins | Live chat average |
| Security Rating | A+ | SSL & firewall protections |
Value for Money
Pricing Structure and Overall Value
Cloudways operates on a pay-as-you-go model, meaning you only pay for what you use. Prices depend on your chosen cloud provider and server specifications.
| Cloud Provider | Starting Price (per month) | Highlights |
|---|---|---|
| DigitalOcean | $14/month | Affordable and reliable |
| Linode | $14/month | Excellent developer tools |
| Vultr | $14/month | High-speed NVMe storage |
| AWS | $38.56/month | Enterprise-grade reliability |
| Google Cloud | $37.45/month | Global infrastructure |
Billing: Hourly or monthly options
Free Trial: 3-day free trial (no credit card required)
This flexible structure makes Cloudways ideal for scaling — whether you’re hosting a small WordPress site or a complex eCommerce platform.
Compares
Competitor Comparison: Where Cloudways Excels
| Platform | Starting Price | Managed | CDN | Uptime | Support |
|---|---|---|---|---|---|
| Cloudways | $14/mo | ✅ Yes | ✅ | 99.98% | 24/7 chat |
| SiteGround | $17.99/mo | ✅ | ✅ | 99.95% | Chat & tickets |
| WP Engine | $20/mo | ✅ | ✅ | 99.99% | 24/7 chat |
| Hostinger | $3.99/mo | ❌ Shared | ✅ | 99.9% | Chat only |
Cloudways stands out for combining cloud-grade performance with true managed hosting convenience.
Final Verdict
Editor’s Closing Thoughts
Cloudways strikes the perfect balance between raw cloud power and managed simplicity. It’s fast, secure, and flexible — everything modern websites need to scale confidently.
Whether you’re hosting a WordPress blog, SaaS platform, or eCommerce store, Cloudways delivers performance comparable to premium hosts at a fraction of the cost.
If you value freedom, transparency, and performance, Cloudways remains one of the best-managed cloud hosting platforms of 2025.
FAQs
Frequently Asked Questions
1. Does Cloudways offer cPanel?
No. Cloudways uses its own proprietary control panel, which is simpler and more intuitive.
2. Can I host multiple websites?
Yes, you can host unlimited applications on a single server, depending on resources.
3. Is there a free trial?
Yes, Cloudways offers a 3-day free trial — no credit card required.
4. Does Cloudways include email hosting?
No, but you can use add-ons like Elastic Email or Rackspace Email.
5. Can I migrate my existing site?
Yes. Cloudways provides a free WordPress migrator plugin and a managed migration add-on.
